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COMMON QUERIES

HOW DO I ORDER?

Ordering is easy! We give our customers creative control. Pick any customizable you saw online, or from our Instagram Gallery, or any design you have in mind.

Send us a message with all the details to info@threeseeds.ca and together we can figure out the size, color and word(s) you would like on your sign. We love to share our recommendations & design suggestions so we can create the perfect product of your dreams.

I WANT SOMETHING COMPLETELY CUSTOM, CAN YOU MAKE IT?

If you dream it, we can make it email us on info@threeseeds.ca or send as a message on our live-chat with what you have in mind, a sketch, sizing, colors, etc. and we'll help bring it to life.

HOW CAN I PREVIEW MY PRODUCT?

You know exactly what you are getting before your purchase.

After receiving your order we will send you a digital design as a preview. This is just for your to preview how your chosen design will look like with your personalization & we will wait for your approval before sending anything to production. 

MY ORDER ARRIVED BUT WAS DAMAGED:

Sometimes a package may be mishandled and damaged during shipment, but not to worry! If your order arrives with any damage or is incorrect, contact us immediately and send us a photo so we can help make it right.

  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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